Revista de Investigación Científica y Tecnológica Alpha Centauri - ISSNe: 2709-4502

The organizational culture of the banking sector in metropolitan lima in relation to the commitment of its millennial employees in 2021
Nuevo envío
PDF (Spanish)
HTML (Spanish)

Keywords

Organizational culture
commitment
millennials
banking sector
Lima

How to Cite

The organizational culture of the banking sector in metropolitan lima in relation to the commitment of its millennial employees in 2021 (D. I. Quispe Farfán , Trans.). (2025). Alpha Centauri, 6(3), 44-51. https://doi.org/10.47422/ac.v6i3.207

Plaudit

Abstract

This study analyzes the relationship between organizational culture and millennial engagement in the banking sector of Lima, Peru, during 2021. A classic cross-sectional correlational quantitative design was used, applying a probability sampling technique to the population of workers at the most representative banking entities in the sector. Data collection was carried out with validated instruments that continuously measured the dimensions of organizational culture and millennial engagement. Descriptive measures and inferential techniques were used to defend the significance of the variables as part of the statistical analysis. The results generally show a positive and statistically significant correlation between organizational culture and engagement, with adaptability, mission, and involvement being the most statistically significant dimensions. This suggests that an organizational culture that accommodates participation, goal setting, and transparency is associated with greater millennial engagement among millennial workers. This study can be seen as a contribution to the understanding of work behavior in the financial sector and can also provide the necessary empirical evidence for human resource management. Ultimately, this study demonstrated the importance of organizational culture as a precursor to millennial engagement in banking.

PDF (Spanish)
HTML (Spanish)

References

Alarcón, R. (2006). Desarrollo de una Escala Factorial para Medir la Felicidad. Revista Interamericana de Psicología/Interamerican Journal of Psychology, 40(1), 99–106. https://www.redalyc.org/articulo.oa?id=28440110

Anzola, M. (2003). Una mirada de la cultura corporativa. Editorial Universidad Externado de Colombia.

Arciniega, L., & Gonzales, L. (2006). What is the influence of work values relative to other variables in the development of organizational commitment? Revista de Psicología Social, 21(1), 35-50.

Banco Central de Reserva del Perú. (2021). Memoria 2021. https://www.bcrp.gob.pe/publicaciones/memoria-anual/memoria-2021.html

Barrera, M. (2014). Uso de la correlación de Spearman en un estudio de intervención en fisioterapia. Movimiento científico, 8(1), 98-104.

Bernal, C. (2010). Metodología de la Investigación. Administración, Economía, Humanidades y Ciencias Sociales. Pearson.

Buchanan, B. (1974). Building Organizational Commitment: The Socialization of Managers in Work Organizations. Administrative Science Quarterly, 19, 533-546. https://doi.org/10.2307/2391809

Cameron, K., & Quinn, R. (2006). Diagnosing and changing organizational culture: Based on the competing values framework. Jossey-Bass.

Cancino, V., & Yáñez, C. (2019). Validation of the organizational culture scale of Denison (DOCS) in educational centers in Chile. Interciencia, 44(4), 222-228.

Carrillo, J., & Gromb, D. (1999). On the strength of corporate cultures. European Economic Review, 43(4–6), 1021–1037.

Chavez, L., & Horna, K. (2019). Rituales corporativos y el compromiso laboral del colaborador millennial: Su relación en un banco peruano [Tesis de licenciatura, Universidad Peruana de Ciencias Aplicadas].

Chawla, D., Dokadia, A., & Rai, S. (2017). Multigenerational Differences in Career Preferences, Reward Preferences and Work Engagement among Indian Employees. Global Business Review, 18(1), 181–197. https://doi.org/10.1177/0972150916666964

Cheung, S., Wong, P., & Wu, A. (2011). Towards an organizational culture framework in construction. International Journal of Project Management, 29(1), 33–44. https://doi.org/10.1016/j.ijproman.2010.01.014

Cohen, I. (1993). Administración de Recursos Humanos. McGraw-Hill.

Contreras, A., & Gómez, A. (2018). Aplicación de los Cuestionarios de Denison para determinar las características de la Cultura Organizacional. Revista de Investigación Sigma, 5(1), 59–86.

Cornejo, A. (2018). Análisis respecto a los factores que impactan el compromiso organizacional en las diferentes generaciones que conviven en una empresa de innovación tecnológica [Tesis de maestría, Universidad de Chile].

Cornejo, M., De la Torre, C., Galindo, E., & Shiroma, R. (2019). Felicidad y Compromiso Organizacional en Millennials de una Entidad Financiera de Lima Metropolitana. Universidad Peruana de Ciencias Aplicadas. https://doi.org/10.19083/tesis/648658coxcozby

Daft, R. (2011). Teoría y Diseño Organizacional (10a ed.). Cengage Learning.

Denison, D. (2001). Organizational culture: Can it be a key lever for driving organizational change? En C. Cooper, S. Cartwright & P. Earley (Eds.), The International Handbook of Organizational Culture and Climate (pp. 347-372). John Wiley & Sons.

Denison, D., Haaland, S., & Goelzer, P. (2003). Corporate culture and organizational effectiveness: is there a similar pattern around the world? Advances in Global Leadership, 3, 205–227

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Copyright (c) 2025 Dante Ique Quispe Farfán

Downloads

Download data is not yet available.